Many in the hospitality industry seem to be excited about the prospect of the ‘personalised hotel room’ – but is it all it’s cracked up to be?
The idea is quite simple – technology now allows hotels to develop a great understanding of its individual guests and, as a result, it’s possible for them to stock a room with a guests favourite coffee, deliver your favourite newspaper and even order you the same breakfast.
Practically though, is it realistic for most hotels to offer this? Many have set suppliers – what if they can’t get all the products that are required? Will it be prohibitive for budget hotels to offer this?
One of us in the office has been on their honeymoon recently and having experienced the highs and lows of long-haul flights, it gave us the idea of putting down in words some of the most useful, current accessories that you will benefit you on your next long haul journey.