The ultimate in a personal experience?

Hotel roomMany in the hospitality industry seem to be excited about the prospect of the ‘personalised hotel room’ – but is it all it’s cracked up to be?

The idea is quite simple – technology now allows hotels to develop a great understanding of its individual guests and, as a result, it’s possible for them to stock a room with a guests favourite coffee, deliver your favourite newspaper and even order you the same breakfast.

Practically though, is it realistic for most hotels to offer this? Many have set suppliers – what if they can’t get all the products that are required? Will it be prohibitive for budget hotels to offer this?

Is it also what guests want? Many who book hotels do so for the fact of the features of the hotel itself – its character – so would personalisation make it less unique and as such, less attractive to the potential guest?

More and more data is out there about our habits – for example, we dread to think how much data for example Tesco has about our favourite products and buying habits.

There is an increasing range of hotel management software programmes out there and most of these have guest management options (known as GEM), so producing a profile for each guest is more possible than it has been ever before. Whilst this would impress some guests, equally others may not like it. Just because it’s an up and coming trend, it doesn’t mean guests will embrace it.

This is a topic that is likely to develop further as hotels look for ever increasing unique selling points.

In for the long-haul – our top 5 accessories

In-flight comfortOne of us in the office has been on their honeymoon recently and having experienced the highs and lows of long-haul flights, it gave us the idea of putting down in words some of the most useful, current accessories that you will benefit you on your next long haul journey.

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Our top visitor locations in the French lake district

With a developing resort in the region, we’ve spent quite a bit of time exploring the Limousin in the heart of France – so here are our top recommendations – and these are personal recommendations, not taken from a guidebook!

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Be hAPPy when travelling abroad…the best apps

Being prepared when you’re holidaying abroad is key…and it’s useful to fill your smartphone with some apps that could really come in useful. Here are a selection of our favourites, tried and tested!

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Business travel driven by technology?

The World Travel and Tourism Council and Travelport recently published a report in which they say that business travel equates to around $1.3 trillion of worldwide travel spending. The prediction is that this will rise at around 3.7% each year for the next decade.

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A simple way of getting the most from a French holiday home

French holiday homeA recent article on the A Place In The Sun website about Investment Options for Property in France got us thinking. We know from our own research that, as the article says, away from the idyllic lifestyle, running costs of a holiday home in France can be very challenging.

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Buying an overseas holiday home – consider your lifestyle

Keys to property

Before getting the keys, make sure you’ve done your research

When you begin that search for a holiday home, something will have tipped you off about where to buy – maybe you’ve got friends who have a property nearby, or you read a report in A Place In The Sun.

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Unearthing the past in our French resort

Old drawing of the main Chateau

Old drawing of the main Chateau

Many of the resorts that are being constructed around the world are brand new – which is why we felt compelled to write a brief summary of the amazing history behind the Halcyon Developments Group’s development in France, the Wyndham Halcyon Retreat. Many of us who work here are fascinated by it!

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Chill out in Dubai airport – in an igloo

Sleep 'n fly pods

Sleeping pods in Dubai airport (copyright Sleep ‘n fly)

We came across an intriguing concept that has just been launched in Dubai airport’s terminal 3 – it’s a new ‘sleep lounge’ concept where you can chill out in your own, private pod…or igloo.

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Tourism a priority for France

View across Paris

France is targeting more visitors

It may already be the most visited tourist destination in the world, but the French minister for Europe and foreign affairs, a chap called Jean-Yves Le Drian, is determined to push on.

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